Employer FAQs

Employer FAQs

What does your recruitment agency specialise in?

We specialise exclusively in remote recruitment. Our focus is sourcing, vetting, and placing reliable remote professionals for Canadian businesses. By working only with remote roles, we are able to deliver a more targeted, efficient, and high-quality hiring process.

What types of roles do you recruit for?

We recruit for a wide range of remote positions, including but not limited to:

  • Administrative and virtual assistants

  • Customer support and client services

  • Operations and office management

  • Marketing, content, and social media roles

  • Finance, bookkeeping, and administrative support

  • E-commerce and business support roles

If you are unsure whether a role can be hired remotely, we are happy to advise.

Where are your candidates based?

All candidates we present are legally eligible to work in Canada or are in the process of relocating with the appropriate right to work. We do not place candidates who are not authorised to work in Canada.

How does the recruitment process work?

Our process is designed to save you time and remove hiring stress:

  1. We start with a consultation to understand your business, role requirements, and expectations

  2. We source and screen suitable candidates

  3. We conduct interviews and suitability assessments

  4. We present shortlisted candidates for your review

  5. You choose who to interview or hire

We manage the process from start to finish so you can stay focused on running your business.

How long does it take to fill a role?

Timelines vary depending on role complexity and market demand. On average, most roles are filled within 2–4 weeks. We prioritise quality over speed while still working efficiently.

Do you offer temporary or permanent placements?

We support both permanent and contract remote placements. During your consultation, we will help you decide which option best suits your business needs.

How are candidates screened?

Every candidate goes through a structured screening process that may include:

  • CV and experience review

  • Initial interviews

  • Skills and role-specific assessments

  • Availability and commitment checks

  • Right-to-work verification

Our aim is to present only candidates who are reliable, qualified, and aligned with your business.

What are your fees?

Our fees depend on the role, seniority, and recruitment model required. We are transparent with pricing and will outline all costs clearly before any work begins. There are no hidden fees.

Do you offer any hiring guarantees?

Yes. We offer a placement guarantee period, which will be clearly outlined in your agreement. If a placement does not work out within the agreed timeframe, we will work with you to provide a suitable replacement.

Will I be the employer of the candidate?

This depends on the recruitment structure agreed upon. In most cases, you will be the direct employer or contractor engager. We will clearly explain all options during your consultation so you understand your responsibilities.

Can you help with onboarding remote staff?

Yes. We provide guidance and best-practice advice for onboarding remote employees to ensure a smooth transition and long-term success.

Is remote hiring secure and reliable?

When done correctly, remote hiring is highly effective. We focus on sourcing candidates who are experienced in remote work, self-motivated, and reliable. Proper recruitment and onboarding are key — which is where we add the most value.

How do we get started?

You can begin by completing our Hire Remote Staff form or booking a consultation. Once we understand your needs, we will guide you through the next steps.